DCS business and office management personnel: 

 

Lois J. Ingalls, General Manager

Thirty-five years Alaskan collections experience. Full-time DCS employee from 1962 to present. Raised in Anchorage and attended West High School. Graduate of American Collectors, Fair Debt Collection Practices Act (FDCPA) School. Certified Collector by the American Collectors Association, Inc., 1990. Organized numerous, continuing education collection seminars and has attended, and continues to participate in, many professional collector association short courses and conferences. Has served the Alaska Collectors Association in the various capacities as President, Vice-President and Treasurer over the years.

 

Donald R. Ingalls, Sales & Marketing Manager

Twenty-six years Alaska Collections experience. Part-time DCS employee from 1964 through 1983. Full-time DCS employee 1984 to present. Previous full-time experience in Alaskan retail and construction materials sales industry from 1958 through 1983. Born and raised in Alaska, Graduate of Palmer High School. Attended Oregon College of Education majoring in Business Administration.

 

Theresa M. Belarde, Office Manager

Twenty-six years of Alaskan collections experience. Part-time DCS employee from 1971 through 1985. Full-time DCS employess 1986 to present. Born and raised in Alaska, a Graduate of Dimond High School. Attended Anchorage Community College majoring in Business Administration and Accounting.

 

Lisa A. Martinez, Collections Supervisor

Eighteen years Alaskan collections experience. Part-time DCS employee from 1979 through 1987. Full -time DCS employee 1988 to present. Born and raised in Alaska, a Graduate of Dimond High School. Attended Anchorage Community College majoring in Business Administration and Accounting. Graduate of four National Collection Seminars including: Fair Debt Collection Practices Act (FDCPA) School; Communications & Collection School of Professional Telephone Collectors and Techniques, and Powerful School of Communications for Women. Certified Collector by the American Collectors Association, Inc., 1991.

 

Note: Lois J. Ingalls and Lisa A. Martinez, each passing a stringent, nationally administered exam, are the only two Professional Collectors recognized and certified in Alaska by the American Collectors Association, Inc.